In 2004, I joined Mortgage Trust as a loan processor, learning the business from the inside out, and in 2006, I became a loan officer. I appreciate Mortgage Trust’s approach of addressing our clients’ finances holistically, and I support the Mortgage Trust mission that “everyone we work with might secure a better financial future.” I am most proud of how cared for, heard and comfortable my clients feel. They know they can ask me anything, that they’ll get a straight answer and that I’ve got their backs. I am co-director of Her Financial Way, an organization dedicated to educating women about all aspects of finances. I have a BA in theatre from Whitman College.
I was an out-of-work actor in need of a short-term, administrative-type job. A loan officer friend hired me as her assistant and processor. Seeing her client’s financial lives via their loan applications, I had a bit of a paradigm shift about how finances work. It changed my approach to my personal finances. Once my creatively inclined brain truly understood how mortgages work, I found I was really good at putting non-analytical people like me at ease with the mortgage process. I could help them understand it, too. I liked this aspect a lot more than processing, and I became a loan officer.
Tenacity, patience, setting realistic expectations and promising what I can deliver.
Helping people really understand the mortgage and mortgage process.
I really enjoy working through Her Financial Way to help empower women to take control of all aspects of their lives, including their finances.
Trying out a new exercise class.
Having coffee and doing the crossword with my husband at any one of the amazing coffee shops in town.
The culture. It’s a very supportive place. Our employees are happy, they feel supported and they get along with one another. With a culture like this, employees can focus on the reason we’re here—our clients.
In Coeur d’Alene, ID. I needed a place with more cultural diversity and more movie choices. I do miss summer days swimming in the lake, though.
The coffee. The food. The friendly and creative vibe of Vancouver/Portland. The coffee. I’ve travelled a lot, and I haven’t yet found a place I’d rather live. It’s beautiful here. THE COFFEE!!!!!
SMART (Start Making a Reader Today)
Mercy Corps. I think it’s important for communities to help themselves, and Mercy Corps strives to give communities the tools to do that.
I love the Dear Sugar column (http://therumpus.net/sections/blogs/dear-sugar/), although she’s currently on hiatus. I love her brutally honest yet down to earth, compassionate advice. I am fortunate enough to have amazing friends in my life who will give me advice in the same vein.